Terveystalo and sustainability
Sustainability is a core value for Terveystalo. We promote the health and well-being of our customers and build humanely efficient work communities. We have a positive impact on society and promote ethical business practices in our value chain. We also minimise our environmental impacts in all of our operations. Our sustainability efforts are guided by Terveystalo’s Code of Conduct, our common values and strategic goals, as well as the material themes of sustainability we have identified. We regularly monitor the results of our sustainability efforts.
Terveystalo’s sustainability themes
Terveystalo’s material sustainability themes are related to Terveystalo’s customers, personnel and ethical business. They are part of Terveystalo’s strategy, which aims to produce data-driven integrated healthcare and ensure the most effective prevention and care as well as the best customer and professional experience. Terveystalo also promotes sustainable consumption and climate action and for the sake of transparency and the continuity of reporting, continues to report key information on its environmental impacts in the Sustainable consumption and climate action -section Terveystalo is committed to the principles of the UN Global Compact initiative and has selected the most important UN Sustainable Development Goals that are linked to Terveystalo’s sustainability themes.
The core of our strategy is to always offer fluent, caring and effective integrated care to our customers. We develop digital solutions that ensure a smooth everyday life for our professionals, the best care outcomes for our customers and help address the care gap in the industry. With our integrated care model, we aim to achieve both a positive social impact and high profitability.
At Terveystalo, our purpose is to fight for a healthier life. We build a humane and functional work environment where our team can focus on meaningful matters. Our people strategy aims to ensure the engagement, job satisfaction and productivity of our professionals.
Operating ethically and responsibly is an integral element of Terveystalo’s values and strategy. Terveystalo’s Code of Conduct and Supplier Code of Conduct provide a framework that helps ensure compliance with Terveystalo’s values, internal guidelines and the applicable legislation. Responsible business is also financially profitable and sustainable.
Terveystalo is committed to the targets agreed upon at international climate summits for the mitigation of climate change. Terveystalo’s goal is zero emissions from its own operations in 2030. Terveystalo has committed to the Science Based Targets initiative (SBTi) and will set science-based short- and long-term emissions reduction targets by 2027. Terveystalo promotes the conservation and sustainable use of natural resources in its supply chains by minimising the generation of waste in all of its operations and forwarding all waste to be recovered. Terveystalo’s digital services enable Terveystalo to simultaneously improve access to care and reduce the emissions generated by unnecessary travel.
Our key commitments and sustainability indices
We support the UN Global Compact
Terveystalo has signed the UN Global Compact (UNCG) initiative. We have strengthened our commitment to human rights by joining the UNCG's six-month Business & Human Rights Accelerator 2025 programme.
In 2021, Terveystalo received a rating of AA+ (Excellent+) in the Upright Project’s assessment of the company’s net impact on society. Net impact refers to the difference between positive and negative impacts that is the comprehensive net value creation of companies.
Terveystalo has the ISS ESG Prime sustainability rating. This means that Terveystalo meets the high sustainability standards of ISS ESG in its industry and is in the top 10% globally in the ISS ESG Prime rating framework. Terveystalo’s scores were better than average particularly in the areas of quality, patient safety, employee relations, and the working environment.
Terveystalo is a member of the Finnish corporate responsibility network FIBS and an official partner of Helsinki Pride.
In 2024, Terveystalo completed the CDP (formerly the Carbon Disclosure Project) comprehensive climate assessment for the third time and was awarded a rating of C.
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